Aligning with Consumer Duty to enhance customer experience
We look at the core elements of the Consumer Duty, how it affects financial services firms, and how they can include its principles as they design…
Eve McCann, +4 • 13 minute readEY Seren is a global research & design consultancy, transforming how business meets the needs of people and the planet.
Come join us!
We're looking for bright minds and great people who are passionate about re-imagining the world through meaningful human experiences.Search opportunities ⤤ Learn about careers at EY ⤤Our thinking
Caring Better
In the latest edition of Human Signals, we focus on the highly topical subject of caring for the elderly.
Peter Neufeld, +10 • 3 minute readCreating impactful learning using behavioural science
How can we embed behavioural science principles in corporate learning the same way social media platforms do, and what is behavioural science?
Michelle Yan • 5 minute readHow can you create a growth strategy where everyone wins? ⤤
Today's growth-at-all-costs model is broken. It's time to redefine growth that delivers value for everyone.
• 11 minute readMore insights
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