Promoting sustainable behaviours
Businesses are increasingly expected to lead in driving the sustainability agenda rather than relying on their customers
Sergei Isakov, +4 • 2 minute readSergei Isakov
EY Seren alum
Business and Service Designer, passionate about sustainable design and creating new services and systems that balance customer wants, long term value, and strategic objectives.
Articles by Sergei
When design fails: Not forgetting business viability in search of customer desirability
Service Design is an immensely powerful approach to improving how organisations deliver to their customers and stakeholders.
Sergei Isakov, +1 • 4 minute read